Private Koh Chang Pool Villa 60D | 4 BR

Maid and Laundry Services

This is your vacation and you do want to spend it in relaxation and comfort. Cleaning the villa and doing laundry is not part of that story!

No need to worry. We can provide cleaning, laundry and general maintenance. The following services are included in the rental price:

• Cleaning: 2x per week
• Changing laundry such as bed linens, etc: 1x per week

If you need additional maid and laundry services, please contact Mr. Sammy, by phone +66(0)645 578 215. He speaks English and Thai and is available every day between 7.00 am – 8.00 pm.

Following are the terms and conditions which apply to all guests. By booking one of the Koh Chang Villas, you must agree to all of the following policies:

Booking Process and Payment

The online booking process must be completed by the party leader who must be over 18 years of age. Reservation will be confirmed by email immediately after the deposit (depending on the season = 25-50%) or full pre-payment (last-minute rate) has been received.

If the lessee is leaving the premises before the lease expires the deposit will not be reimbursed.

The remaining rental fee (if applicable) is to be paid upon check-in and will be collected together with the security deposit by the guest relations manager in CASH (Thai Baht)

Rates Inclusion and Exclusion

The rental rate includes VAT, cleaning two times a week (bed sheets and towels are changed once a week), water usage/consumption, cable TV and broadband internet WiFi.

The rental rate excludes the electricity consumption. Electricity consumption cost 7.0 THB/kWh is payable by the guest at the end of the stay.

Note: Electricity prices are high on Koh Chang Island. Guests who let the air conditions run all day will have to expect a high electricity cost surcharge.

Airport transfers are not included but can be organized (see tab “Transportation”).

Occupancy

The max. occupancy included in the rental rates is:

• 8 guests including children

On request up to 3 extra bed can be supplied (extra bed surcharge THB 400.– per extra bed apply)

Check-In And Check Out Times

Check in time is 3:00 pm (15.00). Check-out time is 11:00 am (11.00).
Early check-in and late check-out may be arranged on request (surcharge may apply) however depending on availability.

Children

Children in the villa must be supervised at anytime by an adult. The tenant and guest assume full responsibility for the children.

Cleaning

2x per week is included in rental price. On request additional maid service can be provided (surcharge applies)

Changing laundry such as bed linens…

1x per week included in rental price (7 days after check-in). On request additional changing laundry service can be provided (surcharge applies)

Security Deposit

A security deposit of THB 10,000 (in CASH) is required on check-in. Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. The owner representative reserves the right to reclaim the rented property if the guest/tenant, members of the guest party or guest visitors cause excessive damage or mess.

The security deposit will be refunded on departure date deducted from water and electricity expenses.

Insurance

Koh Chang Villa strongly recommends that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.

Responsibility

Please be advised that Koh Chang Villa, its owners and the Siam Royal View Village are not responsible for any loss or damage to personal equipment and property during your stay at Koh Chang Villa.

We or the Siam Royal View will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of flights, civil disturbances, fire, floods, unusually severe weather, acts of god, acts of government, or the failure of any machinery or equipment.

Cancellation By The Owner

In the unlikely event that exceptional circumstances beyond our control necessitate cancellation of the booking, we will refund any deposit paid by the party leader (without interest, compensation or consequential loss of any kind).

No Pets

Pets of any kind are NOT allowed in or on the villa’s premises without specific written permission from the owner representative.

No Smoking

Smoking is NOT permitted inside the villa. Smoking is only allowed outside on the balcony/terrace. If signs of smoking are found a THB 5’000 cleaning fee will be charged. Smoking is a breach of the rentals contract and can lead to the cancellation of the booking with no compensation.

Kitchenette

Please also accept that the Kitchenette is made to prepare breakfast, to make salad or club sandwiches and to warm up some children food only. If you need to cook for your family everyday please look for a location with a real Kitchen! To prepare deep-fried (fry food in hot oil) Thai, Chinese or Russian food is strictly not allowed!

Transportation Services

Being mobile is key. If you want to explore the island or you need any kind of transportation, we provide you with reliable and safe transportation and transfer services.

For more information and reservation please contact us by email: info@koh-chang-villa.com.

Catering & Party Services

You may stay in our luxury villa for relaxation. Or you may want to surprise your loved one with a romantic dinner. Or maybe throw a party with your friends. It is part of enjoying a great beach lifestyle.

If you feel like organizing a celebration and feel you need assistance, the village’s management can arrange the catering and other services to make your event a success whether it is an intimate dinner party or a full on party.

Our affiliates can handle customized catering, serving and clean-up, leaving you to enjoy the festivities as with your family, loved ones and friends.